We’re taking another look at one of our successful Saab Official Service Centers. Check out Viking Automotive of Houston, TX.
Houston’s Only OSC
The interior of Viking’s shop
Founded in 1995, Viking Automotive has been servicing Saabs, Volvos, and other vehicles in Houston for 21 years. Their motto of “Service you can trust, repairs you can count on” is indicative of the service levels they strive for. To that end, they offer a 24 month, 24,000 mile warranty on repairs. They also provide several services for their customers including a free courtesy shuttle, free air conditioning evaluations (an essential in the Texas heat,) free check engine light evaluations and estimates or second opinions. Coupled with their wide variety of services, Viking also pays attention to the extra details that can turn a great service experience into an outstanding service experience. They offer free Wi-Fi, coffee, and snacks in their waiting area. It is that attention to detail that has helped Viking retain customers and has led to their expansion. In 2017, they will add an enormous amount of capacity to accommodate their growing business.
An E-Commerce Giant
In addition to be an Official Service Center, Viking Automotive also sells Saab parts through their website, eSaab Parts. Their site features over 20,000 genuine Saab parts along with Saab gear and accessories. Viking’s ability to expand their business from a service center and pre-owned showroom to an online retailer is impressive. They have several tools available on their website to help users locate the appropriate parts and find their configurations and production numbers.
We are proud of our OSC network and love to hear their success stories.