Capturing email address, phone number and address is critical to sustaining business in the future. Check out your new data collection script.
tips and tricks
Tips and Tricks
Increasing Tech Productivity: Tools and Equipment
We’ve talked before about how instituting a cell phone policy can help increase tech productivity, but it’s certainly not the only way to do…
Tips and Tricks
Increasing Tech Productivity: The Incredibly High Cost of Dept. Meetings
If your shop had an employee who wasted $1,000 worth of supplies every week, odds are good that employee would be sat down and…
Tips and Tricks
Quick Lube Pros and Cons
There’s no doubt that providing quick lube service in your shop is a highly profitable venture. But if you’re offering quick lube without a…
Marketing
Online Review Cheat Sheet for Shop Owners
80% of customers trust online reviews as much as personal recommendations, and 92% of customers will consult online reviews before making a purchase. If…
Marketing
Responding to Negative Online Reviews: A Guide for Shop Owners and Managers
Like a respected film director or long-time chef, a shop’s work is always up for scrutiny. More times than not, that scrutiny appears as…
